"LDAPSyncProvider Initialize method must be called before GetUsers" Error Causes WCI Sync Job to Abort

(Doc ID 1208135.1)

Last updated on DECEMBER 02, 2016

Applies to:

Oracle WebCenter Interaction - Version 6.5.0 and later
Information in this document applies to any platform.


A long-running LDAP AWS synchronization job fails with the error:

LDAPSyncProvider Initialize method must be called before GetUsers

Furthermore, the error may occur sporadically or under heavy load.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms