"LDAPSyncProvider Initialize method must be called before GetUsers" Error Causes WCI Sync Job to Abort (Doc ID 1208135.1)

Last updated on DECEMBER 02, 2016

Applies to:

Oracle WebCenter Interaction - Version 6.5.0 and later
Information in this document applies to any platform.

Symptoms

A long-running LDAP AWS synchronization job fails with the error:

LDAPSyncProvider Initialize method must be called before GetUsers


Furthermore, the error may occur sporadically or under heavy load.

Cause

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