OAM 10g: Receiving Error While Trying To Set Up Challenge Questions (Doc ID 1216693.1)

Last updated on NOVEMBER 17, 2011

Applies to:

COREid Identity - Version: 10.1.4.3 and later   [Release: and later ]
Information in this document applies to any platform.

Symptoms

Receive the error "Failed to save your challenges." when attempting to set challenge questions.  The following errors are logged in the identity server trace mode oblog.log indicating an error when attempting to modify the user entry:

010/09/08@19:34:10.894000 4072 6060 DB_RUNTIME TRACE 0x00000204 \Oblix\oam\np_common\db\ldap\util\ldap_util3.cpp:1282 "Function exited" _TraceName^LDAPModifyExt _TraceDuration^0.000174 return msgID^8
2010/09/08@19:34:10.987000 4072 6060 LDAP DEBUG3 0x00000201 \Oblix\oam\np_common\db\ldap\util\ldap_util3.cpp:1640 "ldap_parse_result of Modify operation" ld handle^0x0EDEFE40 result^0x07476F70 modify entry^uid=testuser,ou=ids,ou=internal,dc=oracle,dc=ovd LDAP modify operation status code^1 Additional error message^LDAP Error 1 : Unable to modify freeit^0 parse_rc^0
2010/09/08@19:34:10.987000 4072 6060 DB_RUNTIME TRACE 0x00000204 \Oblix\oam\np_common\db\ldap\util\ldap_util3.cpp:1709 "Function exited" _TraceName^LDAPAsyncModify _TraceDuration^0.098714 retCode^1
2010/09/08@19:34:10.987000 4072 6060 DB_RUNTIME WARNING 0x00000002 \Oblix\oam\np_common\db\ldap\util\ldap_util.cpp:1788 "OB_REPORT_BUG" dn^uid=testuser,ou=ids,ou=internal,dc=oracle,dc=ovd
2010/09/08@19:34:10.987000 4072 6060 DB_RUNTIME WARNING 0x00000504 \Oblix\oam\np_common\db\ldap\util\ldap_util.cpp:1832 "Exception during DB runtime code" function^ModifyDBEntryEx() dn^uid=testuser,ou=ids,ou=internal,dc=oracle,dc=ovd 

Cause

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