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Troubleshoot Empty Domain List when Adding Users in Capture or on Login Screen (Windows Domain Security) (Doc ID 1224084.1)

Last updated on FEBRUARY 07, 2018

Applies to:

Oracle WebCenter Distributed Capture - Version 5.0 to 10.1.3.5.1 [Release Stellent to 10gR3]
Oracle WebCenter Capture 10g - Version 5.0 to 10.1.3.5.1 [Release Stellent to 10gR3]
Information in this document applies to any platform.

Purpose

When WebCenter Capture (formerly Oracle Document Capture) has to make Active Directory calls to get a list of available domains for the Windows Domain Security Model, the list in some environments may display as being empty.  The Domain list is displayed when:

This script is used to isolate if the problem is environmental to the workstation and its network, or if the problem is with WebCenter Capture.  If the script fails to display the domain list, the problem is considered environmental to that PC / network.

Changed product name from Oracle Document Capture to WebCenter Capture. Refer to Product Name Changes for WebCenter and Former ECM products (<Document 1364544.1>) for more information.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 --- Sample Code ---
References

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