Jive Forums Jive Forums Silver Admin Error Creating new users not supported (Doc ID 1227489.1)

Last updated on JULY 07, 2017

Applies to:

Oracle WebCenter Portal - Version 11.1.1.1.0 to 11.1.1.4.0 [Release 11g]
Information in this document applies to any platform.
Checked for relevance: 30-SEP-2015

Symptoms

Unable to create users through Discussion Server admin URL i.e in Jive Admin Console. Input all information in create user fields and click "Create User" button under "Users and Groups" tab of Jive Admin Console. Following error is reported:

“Jive Forums Jive Forums Silver Admin Error
Creating new users not supported”.

 
When checking the log file it states the following :

<Warning> <Socket> <BEA-000449> <Closing socket as
no data read from it during the configured idle timeout of 5 secs>
java.lang.UnsupportedOperationException: Creating new users not supported.
at com.jivesoftware.base.ldap.LdapUserManager.createUser(LdapUserManager.java:55)
at com.jivesoftware.base.UserManagerProxy.createUser(UserManagerProxy.java:47)
at jsp_servlet._admin.__user_45_create._jspService(__user_45_create.java:674)
at weblogic.servlet.jsp.JspBase.service(JspBase.java:34)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:292)
at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)

 
You may encounter a similar problem following instructions in Oracle Fusion Order Demo Application for WebCenter.

The error stack reported is as follows:

2011.08.31 15:09:24 [error] Creating new users not supported.
java.lang.UnsupportedOperationException: Creating new users not supported.
at com.jivesoftware.base.ldap.LdapUserManager.createUser(LdapUserManager.java:61)
at com.jivesoftware.base.UserManagerProxy.createUser(UserManagerProxy.java:56)
at com.jivesoftware.forum.database.DbDataImport$UserHandler.handle(DbDataImport.java:406)
at com.jivesoftware.forum.database.DbDataImport.executeHandler(DbDataImport.java:1862)
at com.jivesoftware.forum.database.DbDataImport.handleChildEvents(DbDataImport.java:1831)
at com.jivesoftware.forum.database.DbDataImport.access$300(DbDataImport.java:36)

 

Cause

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