Logon Manager AD synchronization Issue On Adsync.Dll. Bind Failed With Error == Error_Logon_Failure (Doc ID 1228274.1)

Last updated on JUNE 30, 2017

Applies to:

Oracle Enterprise Single Sign-On Suite Plus - Version 10.1.4.1 and later
Information in this document applies to any platform.
***Checked for relevance on 30-JUN-2017***

Symptoms

LM Active Directory synchronization issue. Followed lines reported on TraceController output:

2010-10-01T19:00:50.123Z 3172 3176 Loaded plugin "C:\Program Files\Passlogix\v-GO SSO\Plugin\SyncMgr\ADext\ADsync.dll"
2010-10-01T19:00:50.158Z 3172 3176 ADsGetObject("LDAP://RootDSE", IADs) returned 0x00000000
2010-10-01T19:00:50.160Z 3172 3176 IADs::Get("defaultNamingContext") returned "DC=com" result 0x00000000
2010-10-01T19:00:50.256Z 3172 3176 ADsOpenObject("LDAP://<hostname>:389/RootDSE", "", 513, IADs) try 1 returned 0x8007052E
2010-10-01T19:00:50.256Z 3172 3176 Bind failed with Error == ERROR_LOGON_FAILURE
2010-10-01T19:00:50.264Z 3172 3176 ADsGetObject("LDAP://<hostname>:389", IADsObjectOptions) returned 0x00000000
2010-10-01T19:00:50.265Z 3172 3176 IADsObjectOptions::GetOption(ADS_OPTION_SERVERNAME) returned "devd01.adserver.us.oracle.com" result 0x00000000
2010-10-01T19:00:50.265Z 3172 3176 ADsGetObject("LDAP://<hostname>:389/RootDSE", IADs) returned 0x00000000
2010-10-01T19:00:50.266Z 3172 3176 IADs::Get("defaultNamingContext") returned 0x00000000
2010-10-01T19:00:50.266Z 3172 3176 Got naming context "DC=com"
2010-10-01T19:00:50.266Z 3172 3176 IADs::Get("dnsHostName") returned "devd01.com" result 0x00000000

Changes

- Issue can be reported after new installation.

Cause

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