"csAdminUnableToAlterProcess!csAdminUnableToExecAction" Error when Attempting to Restart Content Server Service from Admin Server (Doc ID 1267441.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle WebCenter Content - Version 10.1.3.3.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to restart the Content Server service through the "Admin Server", the following error is thrown:


An error has occurred. The stack trace below shows more information.

!$IdcAdmin: !csUserEventMessage,sysadmin,localhost!$!csAdminUnableToAlterProcess!csAdminUnableToExecAction,restart,idc
intradoc.common.ServiceException: !csAdminUnableToAlterProcess!csAdminUnableToExecAction,restart,idc
at intradoc.server.ServiceRequestImplementor.buildServiceException(ServiceRequestImplementor.java:1739)
at intradoc.server.Service.buildServiceException(Service.java:1999)
at intradoc.server.Service.createServiceExceptionEx(Service.java:1993)
at intradoc.server.Service.createServiceException(Service.java:1988)
at intradoc.admin.AdminService.alterProcess(AdminService.java:206)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at intradoc.common.IdcMethodHolder.invokeMethod(ClassHelperUtils.java:461)
at intradoc.common.ClassHelperUtils.executeMethodEx(ClassHelperUtils.java:128)
at intradoc.common.ClassHelperUtils.executeMethod(ClassHelperUtils.java:113)
at intradoc.server.Service.doCodeEx(Service.java:505)
at intradoc.server.Service.doCode(Service.java:470)
at intradoc.server.ServiceRequestImplementor.doAction(ServiceRequestImplementor.java:1350)
at intradoc.server.Service.doAction(Service.java:450)
at intradoc.server.ServiceRequestImplementor.doActions(ServiceRequestImplementor.java:1191)
at intradoc.server.Service.doActions(Service.java:445)
at intradoc.admin.AdminService.doActions(AdminService.java:166)
at intradoc.server.ServiceRequestImplementor.executeActions(ServiceRequestImplementor.java:1111)
at intradoc.server.Service.executeActions(Service.java:431)
at intradoc.server.ServiceRequestImplementor.doRequest(ServiceRequestImplementor.java:632)
at intradoc.server.Service.doRequest(Service.java:1709)
at intradoc.server.ServiceManager.processCommand(ServiceManager.java:357)
at intradoc.server.IdcServerThread.run(IdcServerThread.java:195)

Cause

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