Word closes and checkin fails when using WebDAV or UCM Office ribbon. Word error ("Microsoft Word has encountered an error and will now close"). (Doc ID 1267488.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle Universal Content Management - Version: 11.1.1.3.0 and later   [Release: 11g and later ]
Information in this document applies to any platform.

Symptoms

When checking out a Word document via WebDAV, or when checkin in via WEI/DIS, you get a generic Word error ("Microsoft Word has encountered an error and will now close"). Word closes, and the file cannot be versioned.

Cause

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