Oracle Document Capture Server Components Fail to Reconnect to Database Unless Application / Service is Restarted (Doc ID 1269071.1)

Last updated on OCTOBER 04, 2016

Applies to:

Oracle WebCenter Distributed Capture - Version 10.1.3.5.0 and later
Oracle WebCenter Capture 10g - Version 10.1.3.5.0 and later
Information in this document applies to any platform.

Symptoms

Server applications and services fail to reconnect to the Capture database after the database becomes unavailable. The error messages in the respective logs are:


Commit Server:


11/01/10 10:51:00 4005 vicook-us Failed to refresh EDO file cabinets. Error Number: -2147201443, Error: The following error occurred loading file cabinets. Error Number:-2147217900 Error Description: ORA-03114: not connected to ORACLE
11/01/10 10:51:00 4012 vicook-us Reconnect EDO.
11/01/10 10:51:00 4013 vicook-us Login failed. Error number:20036Error Description: [Failed to query ecParameter table. Please make sure database is initialized. ORA-03114: not connected to ORACLE]
11/01/10 10:52:00 4005 vicook-us Failed to refresh EDO file cabinets. Error Number: 91, Error: Object variable or With block variable not set
11/01/10 10:52:00 4012 vicook-us Reconnect EDO.
11/01/10 10:52:01 4013 vicook-us Login failed. Error number:20036 Error Description: [Failed to query ecParameter table. Please make sure database is initialized. Operation is not allowed when the object is closed.]

Import Server:


11/01/10 11:14:00 1302 ***Error*** Failed to load file cabinets. Error Number: -2147201443, Error Description: The following error occurred loading file cabinets. Error Number:-2147217900 Error Description: ORA-03114: not connected to ORACLE
11/01/10 11:14:00 1078 Reconnecting to EDO
11/01/10 11:14:01 1313 ***Error***Error occurred while connecting to EDO. Error Number: -2147191493, Error Description: Login failed. Error number:20036 Error Description: [Failed to query ecParameter table. Please make sure database is initialized. ORA-03114: not connected to ORACLE]
11/01/10 11:14:01 1302 ***Error*** Failed to load file cabinets. Error Number: 91, Error Description: Object variable or With block variable not set
11/01/10 11:14:01 1078 Reconnecting to EDO
11/01/10 11:14:01 1313 ***Error***Error occurred while connecting to EDO. Error Number: -2147191493, Error Description: Login failed. Error number:20036 Error Description: [Failed to query ecParameter table. Please make sure database is initialized. Operation is not allowed when the object is closed.]


Recognition Server:


11/01/10 11:14:00 1062 EDP connection lost, Reconnecting...
11/01/10 11:14:00 2032 Failed to log in . Error Number: 30011 Error:Login failed. Error number:20036 Error Description: [Failed to query ecParameter table. Please make sure database is initialized. ORA-03114: not connected to ORACLE]
11/01/10 11:15:00 2070 ***Error*** Failed to refresh file cabinets. Error Number: 91, Error: Object variable or With block variable not set.
11/01/10 11:15:00 1062 EDP connection lost, Reconnecting...
11/01/10 11:15:00 2032 Failed to log in . Error Number: 30011 Error:Login failed. Error number:20036 Error Description: [Failed to query ecParameter table. Please make sure database is initialized.

Cause

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