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Change Password OAM Web Service (WSDL) Fails For Users With Expired Passwords (Doc ID 1269757.1)

Last updated on MARCH 04, 2019

Applies to:

COREid Identity - Version 10.1.4 and later
Information in this document applies to any platform.


An application Change Password option implemented using Oracle Access Manager (OAM) Web Service Definition Language (WSDL) is failing for users with expired passwords.

The ModifyUser Web Service is working without issues except in cases where a user with an expired password attempts to reset their expired password using OAM WSDL. The application generates an error.

The OblixIDXML_um_modifyUser_Service WSDL request returns an invalid response like the following:

<?xml version="1.0" encoding="utf-8"?>
xmlns:SOAP-ENV="<a href="">" name="contextTextUrl_1284114207330" onclick="try{if(document.designMode && document.designMode == 'on') return false;}catch(e){}'">');" target="_blank" title="Click (or CTRL+Click if using Firefox) to view"><span id="3-YPNCD01284114207330">"></span></a>
<Oblix xmlns:oblix="" xmlns=""
<ObValue>User Applications</ObValue>
<ObValue>Change Password</ObValue>
<ObValue>You must set a new Password.</ObValue>
<ObValue>Old Password</ObValue>
<ObValue>New Password</ObValue>
<ObValue>Confirm Password</ObValue>




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