My Oracle Support Banner

How To Diagnose/Debug Oracle WebCenter 11g OMNIPortlet? (Doc ID 1271812.1)

Last updated on APRIL 21, 2021

Applies to:

Oracle WebCenter Portal - Version to [Release 11g]
Portal - Version to [Release FMW11g]
Information in this document applies to any platform.


The purpose of this document is to speed up the resolution time of a OMNIPortlet problem by helping out on some useful diagnose/debug techniques.

For the Oracle WebCenter the WLS_Portlet should be read as WC_Portlet.
For the Oracle Portal 11.1.1.x the WLS_Portlet should be read as WLS_PORTAL.

Troubleshooting Steps

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Troubleshooting Steps
 Key Validations
 OMNIPortlet Data Source & JDBC Connection
 Timeout In OMNIPortlet
 Proxy Settings and Authentication
 SSO Enabled Environment
 Policy Store is set to File (default - system-jazn-data.xml)
 Policy Store is inside OID
 Log a Service Request

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.