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How To Diagnose/Debug Oracle WebCenter 11g OMNIPortlet? (Doc ID 1271812.1)

Last updated on APRIL 21, 2021

Applies to:

Oracle WebCenter Portal - Version 11.1.1.2.0 to 11.1.1.5.0 [Release 11g]
Portal - Version 11.1.1.1.0 to 11.1.1.5.0 [Release FMW11g]
Information in this document applies to any platform.

Purpose

The purpose of this document is to speed up the resolution time of a OMNIPortlet problem by helping out on some useful diagnose/debug techniques.

For the Oracle WebCenter 11.1.1.4.0+ the WLS_Portlet should be read as WC_Portlet.
For the Oracle Portal 11.1.1.x the WLS_Portlet should be read as WLS_PORTAL.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Documentation
 Key Validations
 OMNIPortlet Data Source & JDBC Connection
 Timeout In OMNIPortlet
 Proxy Settings and Authentication
 SSO Enabled Environment
 Policy Store is set to File (default - system-jazn-data.xml)
 Policy Store is inside OID
 Troubleshooting
 Log a Service Request
References

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