WebCenter Interaction Collaboration - Windows Error When Opening Web Folder - "The folder you entered does not appear to be valid. Please choose another." (Doc ID 1272585.1)

Last updated on DECEMBER 02, 2016

Applies to:

Oracle WebCenter Collaboration - Version 10.3.0 and later
Information in this document applies to any platform.
***Checked for relevance on 28-Jan-2014***

Symptoms

A web folder Request returns the following Windows error - "The folder you entered does not appear to be valid. Please choose another."

A PTSpy log taken on the portal(WCI) server does not show any errors, however a PTSpy log taken on the Collaboration Server shows the following message -

There was a WebDAV server internal error
com.plumtree.webdav.error.WebDavInternalException: The user does not have the necessary portal activity right.
at com.plumtree.collaboration.docman.webdav.WebDAVServer.getWebDavPassport(WebDAVServer.java:449)
at com.plumtree.webdav.method.WebDavMethodInfo.authenticate(WebDavMethodInfo.java:980)
at com.plumtree.webdav.method.WebDavMethodInfo.<init>(WebDavMethodInfo.java:161)
at com.plumtree.webdav.servlet.WebDavServlet.service(WebDavServlet.java:129)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)


The collaboration log shows an Internal Server 500 error for the request.

Changes

There may have been changes to the Notification Gateway Entry Web Service, including changes to the gateway timeout.

Cause

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