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Deployment Manager Fails To Open With UniversalConnectionPoolException In Log (Doc ID 1273364.1)

Last updated on JANUARY 24, 2019

Applies to:

Identity Manager - Version 11.1.1.3.0 and later
Information in this document applies to any platform.

Symptoms

Intermittently, the Deployment Manager fails to open when being launched to import or export objects. The browser window opens, but nothing is displayed, and then the browser window closes again. The following error is seen in the logs:

java.sql.SQLException: Exception occurred while getting connection: oracle.ucp.UniversalConnectionPoolException: All connections in the Universal Connection Pool are in use
at oracle.ucp.util.UCPErrorHandler.newSQLException(UCPErrorHandler.java:541)
at oracle.ucp.jdbc.PoolDataSourceImpl.throwSQLException(PoolDataSourceImpl.java:587)
at oracle.ucp.jdbc.PoolDataSourceImpl.getConnection(PoolDataSourceImpl.java:668)
at oracle.ucp.jdbc.PoolDataSourceImpl.getConnection(PoolDataSourceImpl.java:613)
at oracle.ucp.jdbc.PoolDataSourceImpl.getConnection(PoolDataSourceImpl.java:607)
at com.thortech.xl.util.DirectDB$DBPoolManager.getConnection(DirectDB.java:429)
at com.thortech.xl.util.DirectDB.getConnection(DirectDB.java:176)
at com.thortech.xl.util.DirectDB.getConnection(DirectDB.java:148)
at com.thortech.xl.ejb.beansimpl.tcExportOperationsBean.ejbCreate(tcExportOperationsBean.java:126)
at Thor.API.Operations.tcExportOperationsIntfEJB.init(Unknown Source)

The same error can also occur with other components, for example with Design Console. When it occurs, restarting OIM often fixes it temporarily, but it will reoccur after some time.

Cause

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