"GC overhead limit exceeded" Error When Exporting URM/PCM Data (Doc ID 1273787.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle WebCenter Content: Records - Version 10.1.3.3.3 to 10.1.3.5.0 [Release 10gR3]
Information in this document applies to any platform.

Symptoms

When attempting to export any of the URM settings using the "Import/Export" functionality, the following error is thrown:

Content Server Request Failed
Unable to export archive csERMUnableToExportExternalItems
Unable to execute service method ‘exportExternalItems’
(System Error:GC overhead limit exceeded)
   
Content Server   Request Failed    
Unable to export archive csERMUnableToExportExternalItems Unable to execute service method   'exportExternalItems'. (System Error: GC overhead limit exceeded)     
[ Details ] 
intradoc.common.ServiceException:   !csERMUnableToExportExternalItems!csUnableToExecMethod,exportExternalItems!csSystemError,GC   overhead limit exceeded
at   intradoc.server.ServiceRequestImplementor.handleErrorResponse(ServiceRequestImplementor.java:1504)
at   intradoc.server.ServiceRequestImplementor.doRequest(ServiceRequestImplementor.java:674)
at intradoc.server.Service.doRequest(Service.java:1707)
at   uienhancements.UieImportExportHandler.exportServices(UieImportExportHandler.java:866)
at uienhancements.UieImportExportHandler.exportManifestItem(UieImportExportHandler.java:443)
at   uienhancements.UieImportExportHandler.uieExportArchive(UieImportExportHandler.java:231)
at sun.reflect.GeneratedMethodAccessor165.invoke(Unknown   Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at   intradoc.common.IdcMethodHolder.invokeMethod(ClassHelperUtils.java:617)
at intradoc.common.ClassHelperUtils.executeMethodReportStatus(ClassHelperUtils.java:293)
at   intradoc.server.ServiceHandler.executeAction(ServiceHandler.java:79)
at intradoc.server.Service.doCodeEx(Service.java:490)
at intradoc.server.Service.doCode(Service.java:472)
at intradoc.server.ServiceRequestImplementor.doAction(ServiceRequestImplementor.java:1360)
at intradoc.server.Service.doAction(Service.java:452)
at   intradoc.server.ServiceRequestImplementor.doActions(ServiceRequestImplementor.java:1201)
at intradoc.server.Service.doActions(Service.java:447)
at intradoc.server.ServiceRequestImplementor.executeActions(ServiceRequestImplementor.java:1121)
at intradoc.server.Service.executeActions(Service.java:433)
at   intradoc.server.ServiceRequestImplementor.doRequest(ServiceRequestImplementor.java:635)
at intradoc.server.Service.doRequest(Service.java:1707)
at   intradoc.server.ServiceManager.processCommand(ServiceManager.java:359)
at   intradoc.server.IdcServerThread.run(IdcServerThread.java:197)
Caused by:   intradoc.common.ServiceException:   !csERMUnableToExportExternalItems!csUnableToExecMethod,exportExternalItems!csSystemError,GC   overhead limit exceeded
at   intradoc.server.ServiceRequestImplementor.buildServiceException(ServiceRequestImplementor.java:1760)
at   intradoc.server.Service.buildServiceException(Service.java:1997)
at   intradoc.server.Service.createServiceExceptionEx(Service.java:1991)
at   intradoc.server.Service.createServiceException(Service.java:1986)
at intradoc.server.ServiceHandler.executeAction(ServiceHandler.java:102)
at intradoc.server.Service.doCodeEx(Service.java:490)
at intradoc.server.Service.doCode(Service.java:472)
at   intradoc.server.ServiceRequestImplementor.doAction(ServiceRequestImplementor.java:1360)
at intradoc.server.Service.doAction(Service.java:452)
at   intradoc.server.ServiceRequestImplementor.doActions(ServiceRequestImplementor.java:1201)
at intradoc.server.Service.doActions(Service.java:447)
at   intradoc.server.ServiceRequestImplementor.executeActions(ServiceRequestImplementor.java:1121)
at intradoc.server.Service.executeActions(Service.java:433)
at   intradoc.server.ServiceRequestImplementor.doRequest(ServiceRequestImplementor.java:635)
... 22 more
Caused by:   java.lang.OutOfMemoryError: GC overhead limit exceeded

Cause

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