Getting Error In Password Reset Management Client. User Search (Code1337) (Doc ID 1273945.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Enterprise Single Sign-On Suite Plus - Version 11.1.1.2.0 and later
Information in this document applies to any platform.

Symptoms

When viewing the following URL on the PR server machine: /vgoselfservicereset/ManagementClient/users.aspx, administrators click Search and get  an error:
"Could not retrieve list of enrolled users from domain DOMAINNAME. (Failed to sid string to sid with Code1337)"

Cause

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