WebCenter Content (WCC) 11g Cluster Node Fails to Start and Throws Exception: "!syErrorCreatingLongTermLock,/<domain>/ucm/cs/data/publish,publish" (Doc ID 1277435.1)

Last updated on FEBRUARY 26, 2025

Applies to:

Oracle WebCenter Content - Version 11.1.1.3.0 and later
Information in this document applies to any platform.

Symptoms

When starting multiple WebCenter Content (WCC), formerly Universal Content Management - UCM) cluster nodes at virtually the same time (or even staggered), some nodes fail to start and throw an exception similar to the following:

<Error> <oracle.ucm.idccs> <UCM-CS-050021> <UCM Server failed to initialize inside its servlet environment.>
<Error> <oracle.ucm.idccs> <UCM-CS-000001> <general exception
intradoc.common.ServiceException: !syErrorCreatingLongTermLock,/ucm11/ecmdomain/ucm/cs/data/publish,publish
at intradoc.server.publish.WebPublisher.lock(WebPublisher.java:392)
at intradoc.server.publish.WebPublisher.prepareForPublishing(WebPublisher.java:303)
at intradoc.server.publish.WebPublishUtils.doPublish(WebPublishUtils.java:213)
at intradoc.server.IdcSystemLoader.performStartupWebPublishing(IdcSystemLoader.java:2849)
at intradoc.server.IdcServerManager.init(IdcServerManager.java:141)
at intradoc.idcwls.IdcServletRequestUtils.initializeServer(IdcServletRequestUtils.java:614)
at intradoc.idcwls.IdcServletRequestUtils.initializeServer(IdcServletRequestUtils.java:451)
at intradoc.idcwls.IdcIntegrateWrapper.initializeServer(IdcIntegrateWrapper.java:102)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at idcservlet.common.IdcMethodHolder.invokeMethod(IdcMethodHolder.java:87)
at idcservlet.common.ClassHelperUtils.executeMethodEx(ClassHelperUtils.java:305)
at idcservlet.common.ClassHelperUtils.executeMethodWithArgs(ClassHelperUtils.java:278)
at idcservlet.ServletUtils.initializeContentServer(ServletUtils.java:1234)
at idcservlet.ServletUtils.startAndConfigureServer(ServletUtils.java:542)
at idcservlet.ServletUtils.initializeAllServers(ServletUtils.java:455)
at idcservlet.IdcFilter.initContentServer(IdcFilter.java:120)
at idcservlet.IdcFilter.init(IdcFilter.java:112)
at weblogic.servlet.internal.FilterManager$FilterInitAction.run(FilterManager.java:332)

[ more weblogic trace ]

at weblogic.management.deploy.internal.DeploymentServerService.start(DeploymentServerService.java:96)
at weblogic.t3.srvr.SubsystemRequest.run(SubsystemRequest.java:64)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:173)
>
IDC Servlet initial class path is /ucm11/Oracle/Middleware/Oracle_ECM1/ucm/idc/jlib/idcserver.jar

<Error> <ServletContext-> <BEA-000000> <There is an initialization failure during start up of UCM.>
<Error> <ServletContext-> <BEA-000000> <Could not start server of type 'server' at default relative web root URL 'cs'.
javax.servlet.ServletException: Could not start up IDC server deployment.
at idcservlet.ServletUtils.initializeContentServer(ServletUtils.java:1245)
at idcservlet.ServletUtils.startAndConfigureServer(ServletUtils.java:542)
at idcservlet.ServletUtils.initializeAllServers(ServletUtils.java:455)
at idcservlet.IdcFilter.initContentServer(IdcFilter.java:120)
at idcservlet.IdcFilter.init(IdcFilter.java:112)
Truncated. see log file for complete stacktrace

Caused By: java.io.IOException: UCM Server failed to initialize inside its servlet environment.
at intradoc.idcwls.IdcIntegrateWrapper.initializeServer(IdcIntegrateWrapper.java:138)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
Truncated. see log file for complete stacktrace

Caused By: intradoc.common.ServiceException: !syErrorCreatingLongTermLock,/ucm11/ecmdomain/ucm/cs/data/publish,publish
at intradoc.server.publish.WebPublisher.lock(WebPublisher.java:392)
at intradoc.server.publish.WebPublisher.prepareForPublishing(WebPublisher.java:303)
at intradoc.server.publish.WebPublishUtils.doPublish(WebPublishUtils.java:213)
at intradoc.server.IdcSystemLoader.performStartupWebPublishing(IdcSystemLoader.java:2849)
at intradoc.server.IdcServerManager.init(IdcServerManager.java:141)

Changes

Recently added a cluster node and/or attempted to start/restart multiple cluster nodes.

Cause

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WebCenter Content (WCC) 11g Cluster Node Fails to Start and Throws Exception: "!syErrorCreatingLongTermLock,/<domain>/ucm/cs/data/publish,publish" (Doc ID 1277435.1)

Applies to:

Symptoms

Changes

Cause

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