You receive a "Root Element Missing" error while launching the Administrative Console
Last updated on NOVEMBER 01, 2016
Applies to:Oracle Enterprise Single Sign-On Suite - Version 22.214.171.124.0 and later
Information in this document applies to any platform.
When attempting to launch the ESSO Administrative Console, you may receive the error "Root Element Missing" and the Console will not launch. Attempting to launch the Console while logged in as another user on the same machine does not produce the error.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms