You receive a "Root Element Missing" error while launching the Administrative Console (Doc ID 1277475.1)

Last updated on NOVEMBER 01, 2016

Applies to:

Oracle Enterprise Single Sign-On Suite - Version 11.1.1.2.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to launch the ESSO Administrative Console, you may receive the error "Root Element Missing" and the Console will not launch. Attempting to launch the Console while logged in as another user on the same machine does not produce the error.

Cause

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