Error: "Adobe Reader Could Not Open <Filename> Because It Is Either Not A Supported File Type Or Because The File Has Been Damaged." (Doc ID 1279087.1)

Last updated on MAY 02, 2017

Applies to:

Oracle WebCenter Content: Rights - Version 5.0 to 11.1.1.6.0 [Release Stellent to 11g]
Information in this document applies to any platform.

Symptoms

When you open a sealed PDF file by double-clicking it, the system attempts to open the file in Adobe Reader or some other program and gives this error:

"Adobe Reader could not open <filename> because it is either not a supported file type or because the file has been damaged."


If you attempt to open the file from inside an Adobe Reader session, this also fails with the above error.

If you open the file in Internet Explorer, either by dragging the file into an open IE  browser or by using the File->Open option, the file is opened and displays correctly.

Cause

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