Import Server Fails To Import Excel Files Using Office 2010 and Windows Server 2008

(Doc ID 1279622.1)

Last updated on MAY 02, 2017

Applies to:

Oracle WebCenter Capture 10g - Version 10.1.3.5.0 to 10.1.3.5.1 [Release 10gR3]
Information in this document applies to any platform.

Symptoms

An issue occurs importing excel file on ODC running on Windows 2008 with Office 2010 installed on the machine.  When running import server as application, Excel files import without issue, but when running as service, Excel files cause the following error:

The attachment [ExcelTest.xls] was determined to be invalid

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms