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"Unable to generate HTML page" Due To NullPointerException When Starting Content Server From AdminServer (Doc ID 1285406.1)

Last updated on JUNE 07, 2018

Applies to:

Oracle WebCenter Content - Version 10.1.3.5.0 and later
Information in this document applies to any platform.

Symptoms


Using Content Server 10.1.3.5.0 (090707) in a cluster

When enabling the SimpleProfiles component, if Content Server is started from the AdminServer, a blank page is displayed when accessing Content Server. If SimpleProfiles is disabled, then the page displays correctly.

If Content Server is started from command line, then Content Server is working as expected.

Following stack trace is logged by Content Server:

Event generated by user 'sysadmin' at host 'vip-ucm'. Unable to generate HTML page. (System Error: Runtime error: java.lang.NullPointerException
at intradoc.shared.DocProfileData.init(DocProfileData.java:42)
at profiles.ProfileStorage.updateData(ProfileStorage.java:222)
at profiles.ProfileStorage.loadFromBinder(ProfileStorage.java:171)
at profiles.ProfileStorage.load(ProfileStorage.java:142)
at profiles.ProfileManager.load(ProfileManager.java:56)
at profiles.ProfileManager.getSystemProfileManager(ProfileManager.java:300)
at profiles.ProfileUtils.getProfileManager(ProfileUtils.java:382)
at profiles.ProfileUtils.getProfileManager(ProfileUtils.java:376)
at profiles.ProfileScriptExtensions.evaluateFunction(ProfileScriptExtensions.java:690)
at intradoc.common.DynamicHtmlMerger.computeFunction(DynamicHtmlMerger.java:1209)
at intradoc.common.DynamicHtmlMerger.evaluateGrammarElement(DynamicHtmlMerger.java:825)
at intradoc.common.DynamicHtmlMerger.substituteVariable(DynamicHtmlMerger.java:597)
at intradoc.common.DynamicHtml.substituteVariable(DynamicHtml.java:1244)
at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:986)
at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1086)
at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1019)
at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1086)
at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1086)
at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1086)
at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1086)
at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1086)
at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1086)
at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1086)
at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1086)
at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1086)
at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1086)
at intradoc.common.DynamicHtml.outputHtml(DynamicHtml.java:906)
at intradoc.server.Service.outputHtml(Service.java:1500)
at intradoc.server.Service.merge(Service.java:1480)
at intradoc.server.PageRequestService.buildResponsePage(PageRequestService.java:86)
at intradoc.server.Service.doResponse(Service.java:1868)
at intradoc.server.ServiceRequestImplementor.doRequest(ServiceRequestImplementor.java:664)
at intradoc.server.Service.doRequest(Service.java:1707)
at intradoc.server.ServiceManager.processCommand(ServiceManager.java:359)
at intradoc.server.IdcServerThread.run(IdcServerThread.java:197)) Runtime error: java.lang.NullPointerException
at intradoc.shared.DocProfileData.init(DocProfileData.java:42)
at profiles.ProfileStorage.updateData(ProfileStorage.java:222)
at profiles.ProfileStorage.loadFromBinder(ProfileStorage.java:171)
at profiles.ProfileStorage.load(ProfileStorage.java:142)
at profiles.ProfileManager.load(ProfileManager.java:56)
at profiles.ProfileManager.getSystemProfileManager(ProfileManager.java:300)
at profiles.ProfileUtils.getProfileManager(ProfileUtils.java:382)
at profiles.ProfileUtils.getProfileManager(ProfileUtils.java:376)
at profiles.ProfileScriptExtensions.evaluateFunction(ProfileScriptExtensions.java:690)
at intradoc.common.DynamicHtmlMerger.computeFunction(DynamicHtmlMerger.java:1209)
at intradoc.common.DynamicHtmlMerger.evaluateGrammarElement(DynamicHtmlMerger.java:825)
at intradoc.common.DynamicHtmlMerger.substituteVariable(DynamicHtmlMerger.java:597)
at intradoc.common.DynamicHtml.substituteVariable(DynamicHtml.java:1244)
at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:986)
at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1086)
at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1019)
at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1086)
at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1086)
at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1086)
at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1086)
at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1086)
at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1086)
at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1086)
at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1086)
at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1086)
at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1086)
at intradoc.common.DynamicHtml.outputHtml(DynamicHtml.java:906)
at intradoc.server.Service.outputHtml(Service.java:1500)
at intradoc.server.Service.merge(Service.java:1480)
at intradoc.server.PageRequestService.buildResponsePage(PageRequestService.java:86)
at intradoc.server.Service.doResponse(Service.java:1868)
at intradoc.server.ServiceRequestImplementor.doRequest(ServiceRequestImplementor.java:664)
at intradoc.server.Service.doRequest(Service.java:1707)
at intradoc.server.ServiceManager.processCommand(ServiceManager.java:359)
at intradoc.server.IdcServerThread.run(IdcServerThread.java:197) Exception type is 'java.lang.NullPointerException'.

Cause

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