"Unable to generate HTML page" Due To NullPointerException When Starting Content Server From AdminServer
(Doc ID 1285406.1)
Last updated on APRIL 10, 2024
Applies to:
Oracle WebCenter Content - Version 10.0 and laterInformation in this document applies to any platform.
Symptoms
Using Content Server 10.1.3.5.0 (090707) in a cluster
When enabling the SimpleProfiles component, if Content Server is started from the AdminServer, a blank page is displayed when accessing Content Server. If SimpleProfiles is disabled, then the page displays correctly.
If Content Server is started from command line, then Content Server is working as expected.
Following stack trace is logged by Content Server:
Event generated by user 'sysadmin' at host 'vip-ucm'. Unable to generate HTML page. (System Error: Runtime error: java.lang.NullPointerException at intradoc.shared.DocProfileData.init(DocProfileData.java:42) at profiles.ProfileStorage.updateData(ProfileStorage.java:222) at profiles.ProfileStorage.loadFromBinder(ProfileStorage.java:171) at profiles.ProfileStorage.load(ProfileStorage.java:142) at profiles.ProfileManager.load(ProfileManager.java:56) at profiles.ProfileManager.getSystemProfileManager(ProfileManager.java:300) at profiles.ProfileUtils.getProfileManager(ProfileUtils.java:382) at profiles.ProfileUtils.getProfileManager(ProfileUtils.java:376) at profiles.ProfileScriptExtensions.evaluateFunction(ProfileScriptExtensions.java:690) at intradoc.common.DynamicHtmlMerger.computeFunction(DynamicHtmlMerger.java:1209) at intradoc.common.DynamicHtmlMerger.evaluateGrammarElement(DynamicHtmlMerger.java:825) at intradoc.common.DynamicHtmlMerger.substituteVariable(DynamicHtmlMerger.java:597) at intradoc.common.DynamicHtml.substituteVariable(DynamicHtml.java:1244) at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:986) at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1086) at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1019) at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1086) at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1086) at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1086) at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1086) at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1086) at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1086) at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1086) at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1086) at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1086) at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1086) at intradoc.common.DynamicHtml.outputHtml(DynamicHtml.java:906) at intradoc.server.Service.outputHtml(Service.java:1500) at intradoc.server.Service.merge(Service.java:1480) at intradoc.server.PageRequestService.buildResponsePage(PageRequestService.java:86) at intradoc.server.Service.doResponse(Service.java:1868) at intradoc.server.ServiceRequestImplementor.doRequest(ServiceRequestImplementor.java:664) at intradoc.server.Service.doRequest(Service.java:1707) at intradoc.server.ServiceManager.processCommand(ServiceManager.java:359) at intradoc.server.IdcServerThread.run(IdcServerThread.java:197)) Runtime error: java.lang.NullPointerException at intradoc.shared.DocProfileData.init(DocProfileData.java:42) at profiles.ProfileStorage.updateData(ProfileStorage.java:222) at profiles.ProfileStorage.loadFromBinder(ProfileStorage.java:171) at profiles.ProfileStorage.load(ProfileStorage.java:142) at profiles.ProfileManager.load(ProfileManager.java:56) at profiles.ProfileManager.getSystemProfileManager(ProfileManager.java:300) at profiles.ProfileUtils.getProfileManager(ProfileUtils.java:382) at profiles.ProfileUtils.getProfileManager(ProfileUtils.java:376) at profiles.ProfileScriptExtensions.evaluateFunction(ProfileScriptExtensions.java:690) at intradoc.common.DynamicHtmlMerger.computeFunction(DynamicHtmlMerger.java:1209) at intradoc.common.DynamicHtmlMerger.evaluateGrammarElement(DynamicHtmlMerger.java:825) at intradoc.common.DynamicHtmlMerger.substituteVariable(DynamicHtmlMerger.java:597) at intradoc.common.DynamicHtml.substituteVariable(DynamicHtml.java:1244) at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:986) at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1086) at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1019) at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1086) at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1086) at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1086) at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1086) at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1086) at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1086) at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1086) at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1086) at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1086) at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1086) at intradoc.common.DynamicHtml.outputHtml(DynamicHtml.java:906) at intradoc.server.Service.outputHtml(Service.java:1500) at intradoc.server.Service.merge(Service.java:1480) at intradoc.server.PageRequestService.buildResponsePage(PageRequestService.java:86) at intradoc.server.Service.doResponse(Service.java:1868) at intradoc.server.ServiceRequestImplementor.doRequest(ServiceRequestImplementor.java:664) at intradoc.server.Service.doRequest(Service.java:1707) at intradoc.server.ServiceManager.processCommand(ServiceManager.java:359) at intradoc.server.IdcServerThread.run(IdcServerThread.java:197) Exception type is 'java.lang.NullPointerException'.
Cause
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In this Document
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