My Oracle Support Banner

Some Files (PDF, MSG, etc) Will Not Index While of the Same File Type Index Normally (Doc ID 1286238.1)

Last updated on AUGUST 07, 2018

Applies to:

Oracle Universal Content Management - Version: 10.0 to 11.1.1.3.0 - Release: 10gR3 to 11g
Information in this document applies to any platform.

Symptoms

Some files of a file type, such as PDF or msg, will index normally and some fail with an error like:


Index Error:Text conversion of the file '<File name and path>.pdf' failed.
Content has been indexed with Info only. Resubmit should only be performed if the problem has been resolved.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
  Symptoms
  Cause
  Solution
  References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.