"Failure of server APACHE bridge" Accessing Portal After Restoring Portal Database (Doc ID 1288560.1)

Last updated on JANUARY 09, 2017

Applies to:

Portal - Version 11.1.1.1.0 and later
Information in this document applies to any platform.
Checked for relevance on 11-Jun-2013

Symptoms

When accessing Portal the following error is displayed in the Browser:

Failure of server APACHE bridge:
No backend server available for connection: timed out after 10 seconds or idempotent set to OFF.

Within the WLS_PORTAL-diagnostics.log the following can be seen:

(...)
[2011-01-25T21:58:22.003+00:00] [WLS_PORTAL] [NOTIFICATION] [] [oracle.portal] [tid: [ACTIVE].ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: 55786189397,0:1:1:1] [APP: portal] [URI: /portal/pls/portal/DEV_PORTAL.home] Oracle error: ORA-20000
[2011-01-25T21:58:22.006+00:00] [WLS_PORTAL] [ERROR] [] [oracle.portal] [tid: [ACTIVE].ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: 55786189397,0:1:1:1] [APP: portal] [URI: /portal/pls/portal/DEV_PORTAL.home] ERROR: oracle.webdb.repository.service.RepositoryServiceException: Portal session creation failed.
[2011-01-25T21:58:22.373+00:00] [WLS_PORTAL] [ERROR] [] [oracle.portal] [tid: [ACTIVE].ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: 64376124194,0:1:1:1] [APP: portal] [URI: /portal/pls/portal/DEV_PORTAL.wwutl_ui_export_import.log_actions] ERROR: Repository Gateway error: Database Error: ORA=20000 ORA-20000: An attempt was made to access the session context without a valid session.[[
ORA-06512: at line 13

]]
[2011-01-25T21:58:22.374+00:00] [WLS_PORTAL] [NOTIFICATION] [] [oracle.portal] [tid: [ACTIVE].ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: 64376124194,0:1:1:1] [APP: portal] [URI: /portal/pls/portal/DEV_PORTAL.wwutl_ui_export_import.log_actions] Oracle error: ORA-20000
[2011-01-25T21:58:22.374+00:00] [WLS_PORTAL] [ERROR] [] [oracle.portal] [tid: [ACTIVE].ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: 64376124194,0:1:1:1] [APP: portal] [URI: /portal/pls/portal/DEV_PORTAL.wwutl_ui_export_import.log_actions] ERROR: oracle.webdb.repository.service.RepositoryServiceException: Portal session creation failed.
[2011-01-25T21:58:22.457+00:00] [WLS_PORTAL] [ERROR] [] [oracle.portal] [tid: [ACTIVE].ExecuteThread: '3' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: 60081156695,0:1:1:1] [APP: portal] [URI: /portal/pls/portal/DEV_PORTAL.wwsec_app_priv.update_session] ERROR: Repository Gateway error: Database Error: ORA=20000 ORA-20000: An attempt was made to access the session context without a valid session.[[
ORA-06512: at line 13

]]
[2011-01-25T21:58:22.458+00:00] [WLS_PORTAL] [NOTIFICATION] [] [oracle.portal] [tid: [ACTIVE].ExecuteThread: '3' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: 60081156695,0:1:1:1] [APP: portal] [URI: /portal/pls/portal/DEV_PORTAL.wwsec_app_priv.update_session] Oracle error: ORA-20000
[2011-01-25T21:58:22.458+00:00] [WLS_PORTAL] [ERROR] [] [oracle.portal] [tid: [ACTIVE].ExecuteThread: '3' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: 60081156695,0:1:1:1] [APP: portal] [URI: /portal/pls/portal/DEV_PORTAL.wwsec_app_priv.update_session] ERROR: oracle.webdb.repository.service.RepositoryServiceException: Portal session creation failed.
[2011-01-25T21:58:22.654+00:00] [WLS_PORTAL] [ERROR] [] [oracle.portal] [tid: [ACTIVE].ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: 55786189397,0:1:1:1] [APP: portal] [URI: /portal/pls/portal/DEV_PORTAL.home] ERROR: Repository Gateway error: Database Error: ORA=20000 ORA-20000: An attempt was made to access the session context without a valid session.[[
ORA-06512: at line 13

]]
[2011-01-25T21:58:22.654+00:00] [WLS_PORTAL] [NOTIFICATION] [] [oracle.portal] [tid: [ACTIVE].ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: 55786189397,0:1:1:1] [APP: portal] [URI: /portal/pls/portal/DEV_PORTAL.home] Oracle error: ORA-20000
[2011-01-25T21:58:22.655+00:00] [WLS_PORTAL] [ERROR] [] [oracle.portal] [tid: [ACTIVE].ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: 55786189397,0:1:1:1] [APP: portal] [URI: /portal/pls/portal/DEV_PORTAL.home] ERROR: oracle.webdb.repository.service.RepositoryServiceException: Portal session creation failed.
(...)

Changes

There was a Portal database recovery done.

Cause

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