Bam : ADC Server exception in GetUserGroups() / ADCServerException Logon failure: unknown user name or bad password (Doc ID 1289361.1)

Last updated on APRIL 07, 2011

Applies to:

Oracle Application Server Integration BAM - Version: 10.1.3.3 to 10.1.3.5 - Release: AS10gR3 to
Information in this document applies to any platform.

Symptoms

You have installed BAM in a local domain and you are able to access the BAM console with a  user localdomain\Administrator, the problem is if you try to access BAM Console with a user that belongs to another domain: DomainA\testuser you get the following error:


Exception Message ADC Server exception in GetUserGroups(): 6.
Stack Trace Server stack trace: at Oracle.BAM.ActiveDataCache.Kernel.Server.DataStoreServer.GetUserGroups(Int64 lUserID) at System.Runtime.Remoting.Messaging.StackBuilderSink.PrivateProcessMessage(MethodBase mb, Object[] args, Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[]& outArgs) at System.Runtime.Remoting.Messaging.StackBuilderSink.SyncProcessMessage(IMessage msg, Int32 methodPtr, Boolean fExecuteInContext) Exception rethrown at [0]: at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type) at Oracle.BAM.ActiveDataCache.Common.Core.IDataStore.GetUserGroups(Int64 lUserID) at Oracle.BAM.ActiveDataCache.Remoting.ServerWrapper.GetUserGroups(Int64 lUserID) at Oracle.BAM.ActiveDataCache.Role.UserIsInRole(Context ctx, Int64 lUserID, String strRoleName) at Oracle.BAM.ActiveDataCache.Role.UserIsAdministrator(Context ctx, Int64 lID) at Oracle.BAM.ActiveDataCache.Role.HasPrivilege(Context ctx, String strPrivilege) at Oracle.BAM.StartPage.StartUp.Initialize() ...
Debugging Information ADC Server exception in GetUserGroups(): 6. [ErrorSource="ActiveDataCache", ErrorID="ADCServerException"] Logon failure: unknown user name or bad password

Cause

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