WCI Collaboration Crawler Fails Due To Error: "Folder with id 0 either does not exist or you do not have access to it."

(Doc ID 1292093.1)

Last updated on DECEMBER 02, 2016

Applies to:

Oracle WebCenter Collaboration - Version 4.2 to
Information in this document applies to any platform.
***Checked for relevance on 11-Nov-2013***


When running Webcenter Collaboration Crawler which publishes the documents in a particular project to Knowledge directory, the job may fail due to the error below:

Feb 4, 2011 10:48:24 AM- com.plumtree.server.marshalers.PTException: -2147024891 - Error in function PTCatalog.OpenFolder (lFolderID == 0, bLockOnOpen == false): -2147024891 - Folder with id 0 either does not exist or you do not have access to it.FindFolderForContainer failed for container "My Project"

Job may still succeed in some cases (for example: a sub-folder in Collaboration project is not accessible to content crawlers instead of the root). However, same error will appear in job history.


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