WebApp utilizing MS OFFICE COM+ components works abnormally while running WLS as a windows service

(Doc ID 1293346.1)

Last updated on NOVEMBER 05, 2016

Applies to:

Oracle Weblogic Server - Version: 10.3.3 and later   [Release: and later ]
Information in this document applies to any platform.

Symptoms

If we have such an WebApplication which receive request then utilize the Microsoft Office COM components/OLE automation server to generate report file in EXCEL/WORD format. We deploy it on one WLS server. We will see such facts, it works fine if  WLS was started from command line, but it works abnormally while running the WLS as a Windows service.

Cause

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