Internal Error WWWC-00006 / WWC-41417 Logging onto Portal 18.104.22.168 With OAM 22.214.171.124 (Post OAM-SSO Migration)
(Doc ID 1295381.1)
Last updated on FEBRUARY 03, 2019
Applies to:Portal - Version 126.96.36.199.0 to 188.8.131.52.0 [Release FMW11g]
Oracle Access Manager - Version 184.108.40.206.0 and later
Information in this document applies to any platform.
The following configuration was in-place when this issue was found:
- Starting from FMw 220.127.116.11 - Portal working with SSO 10.1.4.3
- Upgrade to FMw 18.104.22.168 - Portal working with SSO 10.1.4.3
- Migrated OSSO 10.1.4.3 to OAM 22.214.171.124
- OSSO-OAM was working: tested both Webgate and mod_osso.
Trying to login onto Portal with OAM in-place the following error is shown within the browser:
internal error (WWC-00006)
Unexpected error encountered in wwsec_app_priv.process_signon (User-Defined Exception) (WWC-41417)or also"internal error (WWC-00006)
Unexpected error encountered in wwsec_app_priv.process_signon (User-Defined Exception) (WWC-41417)
An exception is raised when accessing the Oracle Internet Directory: 32: No such object
Entry DN: dc=example,dc=com
Attribute names: orclguid
Search scope: Sub-tree
Search filter: (|(orclguid=CBDCB2B364669044E040BC0AC5067EE1)(orclguid=CBDCABF5B3A234EAE040BC0AC5066FCE)(orclguid=CBDCABF5B3A334EAE040BC0AC5066FCE)(orclguid=CBDCABF5B3A434EAE040BC0AC5066FCE)(orclguid=CBDCB2B364559044E040BC0AC5067EE1)). (WWC-41743)"
You can also see the same error stack if your OSSO-SUBSCRIBER-DN is correct, but when you have also added other parameters in this same section.
For example adding OSSO-SUBSCRIBER set to own company name. This only caused issues with orcladmin user login, and when trying to refresh oid cache parameters
Migrated OSSO 10.1.4.3 to OAM 126.96.36.199
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