In Desktop Integration Suite Outlook Integration, "Author or Originator" metadata field is not Populated when Content Server 11gR1 is Configured with Universal Records Management (Doc ID 1299609.1)

Last updated on FEBRUARY 09, 2018

Applies to:

Symptoms

When the Content Server is configured with Universal Records Management, the "Author or Originator" field does not properly populate when an email message is dragged-and-dropped into Desktop Integration Suite's (DIS) contribution folders within Microsoft Outlook.  Rather than populating with the information within the email, the email is checked-into the Content Server with the Weblogic user (the user used to access the Content Server).

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.