My Oracle Support Banner

Imaging AXF Opens A New Browser Window Whenever The Zoom Button Gets Pressed (Doc ID 1300069.1)

Last updated on APRIL 11, 2024

Applies to:

Oracle WebCenter Content: Imaging - Version 11.1.1.3.0 and later
Information in this document applies to any platform.

Symptoms

In 11.1.1.3.0, when a user zooms out of EBS while still having an active open connection to Imaing, a new browser window opens. This invalidates the previous session.

This can cause confusion and leads to errors.

The following errors can occur:

The session you are attempting to use is not valid
A system error has occurred.


The normal behaviour should be that when a user zoom out, it should always navigate the user to the current open Imaging browser and not create a new one each time.

The users are getting invalid session errors, which causes them to log out of Imaging and EBS and login again.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.