Imaging AXF Opens A New Browser Window Whenever The Zoom Button Gets Pressed (Doc ID 1300069.1)

Last updated on APRIL 19, 2016

Applies to:

Oracle WebCenter Content: Imaging - Version 11.1.1.3.0 and later
Information in this document applies to any platform.

Symptoms

In 11.1.1.3.0, when a user zooms out of EBS while still having an active open connection to Imaing, a new browser window opens. This invalidates the previous session.

This can cause confusion and leads to errors.

The following errors can occur:

The session you are attempting to use is not valid
A system error has occurred.


The normal behaviour should be that when a user zoom out, it should always navigate the user to the current open Imaging browser and not create a new one each time.

The users are getting invalid session errors, which causes them to log out of Imaging and EBS and login again.

Cause

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