When Opening the IPM Scan Tool, Errors "Scanning was not initialized!" and "24602 - Unable to open the Batch Database" Occur

(Doc ID 1300104.1)

Last updated on MARCH 15, 2011

Applies to:

Oracle Imaging and Process Management - Version: 7.5.0.0.0 and later   [Release: Stellent and later ]
Information in this document applies to any platform.

Symptoms

When launching IPM Scan Tool, the following error is displayed:

"Scanning was not initialized!"

Followed by another error:

Error 24602 "Unable to open the Batch Database"

Cause

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