Documents Stuck in Refinery Post-Converted Queue. Only a Restart of UCM Clears Queue.
(Doc ID 1300113.1)
Last updated on MAY 16, 2023
Applies to:
Oracle WebCenter Content - Version 10.0 to 11.1.1.4.0 [Release 10gR3 to 11g]Information in this document applies to any platform.
Symptoms
Issue occurs with secured PDFs getting stuck in the refinery post-converted queue. Resubmitting content items for conversion results in the error: "Unable to resubmit content item. The content item is already transferred to the IBR provider for conversion"
A restart of UCM is the only way to get the jobs to come back from the refinery to UCM and allow the content to be released.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |