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UCM 10gr3 "Download" Button Missing On Intel Mac 10.6.3 / Firefox 3.6.15 And Earlier (Doc ID 1303573.1)

Last updated on APRIL 10, 2024

Applies to:

Oracle WebCenter Content - Version 10.0 and later
Information in this document applies to any platform.

Symptoms

1.  Launch any version of Firefox on an Intel or PowerPC Mac running any version of MacOS
2.  Point the Firefox browser at content server running any version of 10g
3.  Ensure that the "Download Applet" is selected in the content server's "My Profile" page.
4.  Conduct a search, producing a search results page.
5.  In the search results page, look in the light-blue bar below the "page selector" for the item "Select" button. To its right (or one more over if you have Folios installed) should be the "Download" button. This Download button does not exist on the Mac clients.

Changes

None.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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