Error Message "Shared license file is currently unavailable or invalid. Please check whether the license server is operational" Occurs Within WebCenter Forms Recognition (Doc ID 1303772.1)

Last updated on JUNE 30, 2016

Applies to:

Oracle WebCenter Forms Recognition - Version 10.1.3.5.0 and later
Information in this document applies to any platform.

Symptoms

Within RTS, the "Golden Key" does not appear after starting  the console.  This is an indication that the service is unable to process batches.  Examination of the H_Log showed the following error:

Shared license file is currently unavailable or invalid. Please check whether the license server is operational

Changes

System had been upgraded with Forms Recognition Patch p11813845_101350.  The error appeared immediately after.

Cause

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