Error Logging in to WebCapture.asp Over SSL and Load Balancer "Error in GetProfilesXMLFile. Permission denied" (Doc ID 1304044.1)

Last updated on FEBRUARY 26, 2015

Applies to:

Oracle WebCenter Distributed Capture - Version 10.1.3.5.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to login to the Distributed Capture client, the following error is returned:

Error in GetProfilesXMLFile. Permission denied

followed by:

There was an error retrieving the profile information from the location:
http://machine/ohsdomain/CLIENTACCESS/SCANPROFILES.Z

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms