Some PDF Documents Processed by the Refinery using PDFExportConverter are Displayed Backwards or are Completely Black (Doc ID 1304481.1)

Last updated on MAY 31, 2017

Applies to:

Oracle WebCenter Content - Version 10.1.3.5.0 and later
Information in this document applies to any platform.

Symptoms

You use a 10g refinery with PDFExportConverter to refine and optimize pdf documents.  After the pdf files are refined and optimized, the webviewable of some of the documents have the correct number of pages, but are black.  Others are backwards and/or upside down.

The expected behavior is that all pdf documents that are processed will have the same quality as the native pdf file does.

Cause

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