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Template ISW advanced debugging data gathering (Doc ID 1304815.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Directory Server Enterprise Edition - Version 6.3 and later
Information in this document applies to any platform.

Goal

The goal of this document is to explain how to set log level to the highest within the different components of ISW to get as much information as possible to start the investigation analysis.

Solution

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In this Document
Goal
Solution
 1) Stopping  services:
 2) Perform a backup of ISW existing logs and MQ logs and DS ISW config instance
 3) Log clean up
 4) Increase log level
 4.1) Active Directory
 4.2) ISW
 4.3) Debugging ISW internals
 5) ISW Deployement restart
 6) Gathering Data
 6.1) Gathering version information
 6.2) Gathering ISW process/environment  information
 6.3) Gathering log
 7) Send those data back to Sun/Oracle
References


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