Update Merged Record error MDM-MI-MSC563 (Doc ID 1305759.1)

Last updated on NOVEMBER 02, 2016

Applies to:

Oracle Java CAPS Enterprise Service Bus - Version: R6.2 and later   [Release: 6.0 and later ]
Information in this document applies to any platform.
Checked for currency on 01-04-2011

Symptoms

On : R6.2 version, Core Product
When attempts are made to update a merged record, an error is thrown. This is regardless of the value set in master.xml which Enables or Disables the ability to update a Merged record. ("merged-record-update").

ERROR
-----------------------
<faultstring>MDM-MI-MSC582: MasterControllerImpl encountered a ProcessingException: name=com.sun.mdm.index.master.ProcessingException, message=MDM-MI-MSC563: SystemObject could not be updated because the record is not active for System code=Oracle, LID=2832902890, stack trace=
com.sun.mdm.index.ejb.master.MasterControllerCoreImpl.updateSystemObjectFacade(MasterControllerCoreImpl.java:4808)

Cause

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