My Oracle Support Banner

"Setup Error" When Loading WebCenter Distributed Capture Client "Unable to create temp file in: C:\Documents and Settings" (Doc ID 1306502.1)

Last updated on NOVEMBER 29, 2023

Applies to:

Oracle WebCenter Distributed Capture - Version 5.0 to [Release Stellent to 10gR3]
Information in this document applies to any platform.


The following error is returned in the WebCenter Distributed Capture (formerly Oracle Distributed Document Capture) client immediately after login:

Setup Error
The setup is not valid. The following errors were detected:
Unable to create temp file in: C:\Documents and Settings
If a batch folder has been selected, please make sure the batch path exists and that you have the necessary rights to that folder.


Changed product name from Oracle Distributed Document Capture to WebCenter Distributed Capture. Refer to Product Name Changes for WebCenter and Former ECM products (<Document 1364544.1>) for more information.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.