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Error Correction Policy as it applies to Oracle WebLogic Portal (WLP) (Doc ID 1308963.1)

Last updated on JULY 13, 2020

Applies to:

Oracle WebLogic Portal - Version 7.0 and later
Information in this document applies to any platform.

Details

This document describes the application of Oracle's Software Error Correction Policy to Oracle WebLogic Portal (WLP).  It is intended for incorporation into the Software Error Correction Support Document version 2.6, which is distributed in Document 209768.1.  It will be included as an addition to Appendix A, which describes the application of the policy to specific product sets.

This article is derived from the following documents, which are the sole "source of truth" on the Lifetime Support Policy and Error Correction Support Policy:

Oracle Lifetime Support provides details on the overall program.

Oracle Fusion Middleware Lifetime Support Policy gives the announcement, dates and exceptions for the End of Premier Support as defined within the policy. You can refer to this article as well for additional details Extended Fusion Middleware 11g Lifetime Support Policy Dates (Doc ID 1585582.1)



Database, FMW, and OCS Software Error Correction Support Policy gives the rules and guidelines based on different releases and terminology in order to coordinate releases and time schedules.

These documents should be used together to determine a specific situation and plan accordingly.  A Grace Period can be determined to plan a timeline for an upgrade to a new release.

Below are important snippets from the Error Correction Policy which are pertinent to the dates and terminology used in the Lifetime Support Policy:

Document 209768.1 - Quoted from the Note's attached file.
Section "2 Terminology":

Grace period
The period of time following the release of a patch set where we create new fixes for both the new and previous patch set, allowing customers time to plan for and install the new patch set. Grace periods vary by product -- please see Appendix A for details by product.

 

Document 209768.1 - Quoted from the Note's attached file.
Appendix "A.3 BEA Products":

Grace Period: up to 1 year, minimum 3 months.
As of November 1, 2010, this Software Error Correction policy governs maintenance of Fusion Middleware products that were acquired from BEA. Patch bundles, CPUs (Critical Patch Updates) and interim patches will be provided for the latest patch set. Patch sets are equivalent to service packs or maintenance packs for BEA products.
You have up to one year from the initial release of a patch set to install the new patch set, and can receive new bug fixes for the previous patch set during that time.

Notes:
* Initial Grace Period: There is a grace period of one year from the announcement (i.e. until November 1, 2010) of this change to upgrade to the latest patch set. During this time, you can continue to receive bug fixes for previous patch sets. After the end of this grace period, maintenance will only be available on the latest patch set, as described by this policy.
* Minimum grace period and Extended Support -- same as Database in A.1 above
* Rolling Patches: Some of these products, such as Tuxedo and JRockit, have been maintained by rolling patches, that is, comprehensive sets of all available fixes. These products will continue to be maintained with rolling patches.
* Oracle Products Relying On Specific WebLogic Server Versions: Some Oracle products have been coupled to WebLogic Server. That is, they have been released with certification on specific releases of WebLogic Server, or with coordinated installation of specific releases of WebLogic Server. If customers of these products require maintenance for WebLogic Server, CPUs and interim patches will be provided for the latest patch set of WebLogic Server. If the coupled product is not available on the latest WebLogic Server patch set, please contact Customer Support to discuss options.

Actions

1. When is the end of the Grace Period for my WLP version?

Answer:

Please find your version in the following table.

Release Patchset Release Date Grace Period Status
Coupled WLS version
WLP 7.0 7.0 June 2002 ENDED – not patch-eligible WLS 7.0
7.0 SP1 September 2002 ENDED – not patch-eligible WLS 7.0 SP1
7.0 SP2 February 2003 ENDED – not patch-eligible WLS 7.0 SP2
7.0 SP3 May 2003 (approx) ENDED – not patch-eligible WLS 7.0 SP3
7.0 SP4 August 2003 ENDED – not patch-eligible WLS 7.0 SP4
7.0 SP5 April 2004 ENDED – not patch-eligible WLS 7.0 SP5
7.0 SP6 March 2005 ENDED – not patch-eligible WLS 7.0 SP6
7.0 SP7 March 2006 Premier & Extended Support has expired - not patch-eligible
WLS 7.0 SP7
WLP 8.1 8.1 July 2003 ENDED – not patch-eligible WLS 8.1
8.1 SP1 Sept 2003 (approx) ENDED – not patch-eligible WLS 8.1 SP1
8.1 SP2 December 2003 ENDED – not patch-eligible WLS 8.1 SP2
8.1 SP3 December 2003 ENDED – not patch-eligible WLS 8.1 SP3
8.1 SP4 July 2004 ENDED – not patch-eligible WLS 8.1 SP4
8.1 SP5 October 2005 ENDED – not patch-eligible WLS 8.1 SP5
8.1 SP6 June 2006 Premier & Extended Support has expired - not patch-eligible
WLS 8.1 SP6
WLP 9.2 9.2 June 2006 ENDED – not patch-eligible WLS 9.2
9.2 MP1 January 2007 ENDED – not patch-eligible WLS 9.2 MP1
9.2 MP2 July 2007 ENDED – not patch-eligible WLS 9.2 MP2
9.2 MP3 March 2008 Premier & Extended Support has expired - not patch-eligible WLS 9.2 MP3
WLP 10.0
10.0 March 2007 ENDED – not patch-eligible WLS 10.0
10.0 MP1 October 2007 Premier & Extended Support has expired - not patch-eligible WLS 10.0 MP1
WLP 10.2 10.2 February 2008 ENDED – not patch-eligible WLS 10.0 MP1
10.2 MP1 May 2009 Premier & Extended Support has expired - not patch-eligible WLS 10.0 MP2
WLP 10.3
10.3.0 September 2008 ENDED – not patch-eligible WLS 10.3
10.3.1 May 2009 ENDED – not patch-eligible WLS 10.3
10.3.1.0.1 June 2009 ENDED – not patch-eligible WLS 10.3
10.3.1.0.2 August 2009 ENDED – not patch-eligible WLS 10.3
10.3.1.0.3 March 2010 ENDED – not patch-eligible WLS 10.3
10.3.2 February 2010 ENDED – not patch-eligible WLS 10.3.2
10.3.4 November 2011 ENDED – not patch-eligible
WLS 10.3.4
10.3.5 July 2012 ENDED – not patch-eligible

WLS 10.3.5

10.3.6 July 2013 ENDED – not patch-eligible

WLS 10.3.6

10.3.7 January 2016 Premier Support until December 2018 (Extended Support until December 2021)

WLS 10.3.6


2. Does the Error Correction Policy apply to security updates (the quarterly Critical Patch Updates or CPUs), one-off backports (that is, bug fixes which are released for one version being rewritten to apply to another version) and merged patches (that is, combining two different patches to the same code into a single patch so they can be used together)?

Answer:
Yes, the Error Correction Policy applies to all of these situations.  Software errors will be fixed on the latest patchset only, plus on the next most recent patchset until the end of the Grace Period.  See Sections 4 and 5 of the Error Correction Policy.

Please note that new patches may be provided for WebLogic Server releases in the context of WebLogic Portal support. This applies when a WebLogic Portal release (which is still eligible for error correction) is supported only on a WebLogic Server release that is not eligible for error correction, but is not supported on a more current WebLogic Server release.

Double check your coupled WLS version using the chart above.

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