Unable to login into Process Administrator in a newly configured BPM environment (Doc ID 1309109.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Business Process Management Suite - Version 6.0.0 to 10.3
Information in this document applies to any platform.
***Checked for relevance on 1-Oct-2012***

Symptoms

In a newly configured BPM environment, user is unable to login into Process Administrator(Webconsole).

Following error is seen in webconsole.log:


[<D> 0329 16:07:35.789] Main (<0> main): The User ID was not found [DIR_SCHEMA_USER]
[<S> 0329 16:07:35.805] Main (<0> main): Login incorrect.
[ (cont) ] Main: Detail:Verify that the information provided is correct.
[ (cont) ] Main: If you cannot solve the problem, check with your administrator.
[ (cont) ] Main: ID [default] PARTICIPANT [admin] REASON [invalid username or password].
[ (cont) ] Main:
[ (cont) ] Main: fuego.directory.AuthenticationException: Login incorrect.
[ (cont) ] Main: Detail:Verify that the information provided is correct.
[ (cont) ] Main: If you cannot solve the problem, check with your administrator.
[ (cont) ] Main: ID [default] PARTICIPANT [admin] REASON [invalid username or password].
[ (cont) ] Main:
[ (cont) ] Main: at fuego.directory.provider.jdbc.JDBCAuthenticationAccessor.checkParticipantTrustInternal(JDBCAuthenticationAccessor.java:600)
[ (cont) ] Main: at fuego.directory.provider.jdbc.JDBCAuthenticationAccessor.checkParticipantTrust(JDBCAuthenticationAccessor.java:401)
[ (cont) ] Main: at fuego.directory.provider.jdbc.JDBCAuthenticationAccessor.authenticate(JDBCAuthenticationAccessor.java:70)
[ (cont) ] Main: at fuego.directory.provider.jdbc.JDBCAuthenticationAccessor.connect(JDBCAuthenticationAccessor.java:127)
[ (cont) ] Main: at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
[ (cont) ] Main: at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
[ (cont) ] Main: at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
[ (cont) ] Main: at java.lang.reflect.Method.invoke(Unknown Source)
[ (cont) ] Main: at fuego.directory.provider.DirectorySessionImpl$AccessorProxy.invoke(DirectorySessionImpl.java:756)
[ (cont) ] Main: at $Proxy3.connect(Unknown Source)
[ (cont) ] Main: at fuego.directory.provider.DirectorySessionImpl.connect(DirectorySessionImpl.java:250)
[ (cont) ] Main: at fuego.directory.provider.Factory.startSession(Factory.java:405)
[ (cont) ] Main: at fuego.directory.Directory.startSession(Directory.java:268)
[ (cont) ] Main: at fuego.mami.AdminSession.start(AdminSession.java:116)
[ (cont) ] Main: at fuego.mami.AdminSession.createWithIDAndPreset(AdminSession.java:92)
[ (cont) ] Main: at fuego.webconsole.WebConsoleContextListener.initEngines(WebConsoleContextListener.java:155)
[ (cont) ] Main: at fuego.webconsole.WebConsoleContextListener.contextInitialized(WebConsoleContextListener.java:91)
[ (cont) ] Main: at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:3727)
[ (cont) ] Main: at org.apache.catalina.core.StandardContext.start(StandardContext.java:4162)
[ (cont) ] Main: at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:759)
[ (cont) ] Main: at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:739)
[ (cont) ] Main: at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:524)
[ (cont) ] Main: at org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:603)
[ (cont) ] Main: at org.apache.catalina.startup.HostConfig.deployDescriptors(HostConfig.java:535)
[ (cont) ] Main: at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:470)
[ (cont) ] Main: at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1118)
[ (cont) ] Main: at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:310)
[ (cont) ] Main: at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:119)
[ (cont) ] Main: at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1020)
[ (cont) ] Main: at org.apache.catalina.core.StandardHost.start(StandardHost.java:718)
[ (cont) ] Main: at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1012)
[ (cont) ] Main: at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:442)
[ (cont) ] Main: at org.apache.catalina.core.StandardService.start(StandardService.java:450)
[ (cont) ] Main: at org.apache.catalina.core.StandardServer.start(StandardServer.java:700)
[ (cont) ] Main: at org.apache.catalina.startup.Catalina.start(Catalina.java:551)
[ (cont) ] Main: at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
[ (cont) ] Main: at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
[ (cont) ] Main: at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
[ (cont) ] Main: at java.lang.reflect.Method.invoke(Unknown Source)
[ (cont) ] Main: at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:275)
[ (cont) ] Main: at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:413)
[ (cont) ] Main:


where DIR_SCHEMA_USER is the directory schema user id.

Cause

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