apSystemTimeZoneNotDefined Error When Running UA During Upgrade Of ECM 10.1.3.5 To 11.1.1.3

(Doc ID 1309285.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle WebCenter Content - Version: 11.1.1.3.0 and later   [Release: 11g and later ]
Information in this document applies to any platform.

Symptoms

Trying to upgrade UCM 10.1.3.5 to 11.1.1.3 as part of a WebCenter Upgrade:

Following steps have been performed:
  1. Installed UCM 11.1.1.3
  2. Running the Upgrade Assistant : ua
Upgrade Assistant fails during Examination in step 6 of 9:

Examination failed for Oracle Universal Content Management, and following error is logged in the upgrade assistant log file:

[2011-03-21T16:21:47.286+00:00] [UCM] [INCIDENT_ERROR] [upgrade.UCM] [[--------- UCMPlugin.doPrecheck called intradoc.common.ServiceException:!apSystemTimeZoneNotDefined,Europe/Isle_of_Man
at intradoc.shared.LocaleLoader.loadLocaleConfig(LocaleLoader.java:119)
at intradoc.client.ClientUtils.doBaseInit(ClientUtils.java:214)
at intradoc.client.ClientUtils.syncInit(ClientUtils.java:99)
at intradoc.client.ClientUtils.init(ClientUtils.java:82)
at intradoc.apputilities.installer.Migrator.initClient(Migrator.java:249)
at intradoc.apputilities.installer.Migrator.init(Migrator.java:146)
at oracle.ias.mrua.plugin.ucm.UCMPlugin.setupMigrator(UCMPlugin.java:353)
at oracle.ias.mrua.plugin.ucm.UCMPlugin.doPrecheck(UCMPlugin.java:322)
at oracle.ias.mrua.MRUA.executePlugins(MRUA.java:3640)
at oracle.ias.mrua.MRUA.internal_driver(MRUA.java:2414)
at oracle.ias.mrua.MRUA.driver(MRUA.java:1691)
at oracle.ias.upgrade.gui.UAExamineThread.run(UAExamineThread.java:188)

Cause

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