Adapter configuration for UCM and URM gives error " No service defined for CREATE_EXTERNAL_SOURCE"

(Doc ID 1310222.1)

Last updated on AUGUST 09, 2017

Applies to:

Oracle WebCenter Content - Version 11.1.1.3.0 to 11.1.1.4.0 [Release 11g]
Information in this document applies to any platform.

Symptoms

Trying to configure a Source via URM adapter on UCM.

After the provider for URM is created on UCM and and attempt to register a Source displays the following error :

Unable to register the external source. No service defined for CREATE_EXTERNAL_SOURCE


CS Logs shows the following stack : 

Event generated by user 'weblogic' at host 'hostname:port'. No service defined for CREATE_EXTERNAL_SOURCE. [ Details]
An error has occurred. The stack trace below shows more information. !csUserEventMessage,weblogic,linas5.idc.oracle.com:16002!$!$No service defined for CREATE_EXTERNAL_SOURCE. intradoc.common.ServiceException: No service defined for CREATE_EXTERNAL_SOURCE. *ScriptStack URMAGENT_REGISTER_SOURCE 3:uaRegisterSource,**no captured values** at intradoc.server.archive.TransferUtils.executeProxiedRequest(TransferUtils.java:624) at urmagent.UrmAgentUtils.doServerRequest(UrmAgentUtils.java:94) at urmagent.UrmAgentServiceHandler.uaRegisterSource(UrmAgentServiceHandler.java:121) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at intradoc.common.IdcMethodHolder.invokeMethod(IdcMethodHolder.java:86) at intradoc.common.ClassHelperUtils.executeMethodReportStatus(ClassHelperUtils.java:324) at intradoc.server.ServiceHandler.executeAction(ServiceHandler.java:79) at intradoc.server.Service.doCodeEx(Service.java:533) at intradoc.server.Service.doCode(Service.java:505) at intradoc.server.ServiceRequestImplementor.doAction(ServiceRequestImplementor.java:1643) at intradoc.server.Service.doAction(Service.java:477) at intradoc.server.ServiceRequestImplementor.doActions(ServiceRequestImplementor.java:1458) at intradoc.server.Service.doActions(Service.java:472) at intradoc.server.ServiceRequestImplementor.executeActions(ServiceRequestImplementor.java:1391) at intradoc.server.Service.executeActions(Service.java:458) at intradoc.server.ServiceRequestImplementor.doRequest(ServiceRequestImplementor.java:737) at intradoc.server.Service.doRequest(Service.java:1890) at intradoc.server.ServiceManager.processCommand(ServiceManager.java:435) at intradoc.server.IdcServerThread.processRequest(IdcServerThread.java:265) at intradoc.idcwls.IdcServletRequestUtils.doRequest(IdcServletRequestUtils.java:1343) at intradoc.idcwls.IdcServletRequestUtils.processFilterEvent(IdcServletRequestUtils.java:1715) at intradoc.idcwls.IdcIntegrateWrapper.processFilterEvent(IdcIntegrateWrapper.java:222) at sun.reflect.GeneratedMethodAccessor133.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at idcservlet.common.IdcMethodHolder.invokeMethod(IdcMethodHolder.java:87) at idcservlet.common.ClassHelperUtils.executeMethodEx(ClassHelperUtils.java:305)

Cause

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