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Autonomy IDOL (The Intelligent Data Operating Layer) Server is not Starting (Doc ID 1311488.1)

Last updated on OCTOBER 05, 2020

Applies to:

Oracle WebLogic Portal - Version 9.2.0 to 10.3.0 [Release Weblogic Platform to AS10gR3]
Generic Windows


When WebLogic Server (WLS) is started, only the autonomyDish.exe service is started and the other Autonomy child processes (like autonomyIDOL.exe) are not starting.

The startWeblogic script has "set CONTENT_SEARCH_OPTION=full" but the IDOL server is still not starting.  The same behavior exists when starting the Autonomy services with the autonomy.cmd script or even from a new machine.

Note: Since the IDOL (The Intelligent Data Operating Layer) server is not started, there may also be an error in the browser while rendering the Autonomy portlet.  This is expected since the IDOL Server is not running.




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