WCI LDAP AWS Sync Job Fails With 'LDAP: Error Code 4' When Trying To Synchronize More Groups Than Directory Page Size (Doc ID 1312186.1)

Last updated on JUNE 22, 2016

Applies to:

Oracle WebCenter Interaction ID Service for LDAP - Version 10.3.0 to 10.3.0
Information in this document applies to any platform.
***Checked for relevance on 23-Oct-2013***

Symptoms

LDAP AWS Synch job fails when there are more groups than the search request limit on the LDAP server configuration. In this case the LDAP AWS throws the following error in the LDAPAWS.log and the job fails. Paging should be enabled when synching groups and the page size should be configured to match the size-limit configuration values of the backend LDAP server:

Mar 10, 2011 11:41:01 AM- PTAuthSourceAgent::ProcessGroups: Call to retrieve the groups on this auth source failed. Please check that the authentication source server is online.
*** Exception: com.plumtree.server.impl.soap.OpenSoapException: Error in function AWSProvider.GetGroups (): Error in function SOAPEnvelope.Restore (arrayText == [B@1b6a39):
SOAP fault: faultcode='soapenv:Server.userException' faultstring='java.rmi.RemoteException: Could not get groups for group base: o=DOMAIN, filter: (objectclass=group)
[LDAP: error code 4 - Sizelimit Exceeded] com.plumtree.remote.ServiceException: Could not get groups for group base: o=DOMAIN, filter: (objectclass=group)
[LDAP: error code 4 - Sizelimit Exceeded]
at com.plumtree.ldap.aws.LDAPSyncProvider.getGroupsFromBaseAndFilter(LDAPSyncProvider.java:1140)
at com.plumtree.ldap.aws.LDAPSyncProvider.internalGetGroups(LDAPSyncProvider.java:711)
at com.plumtree.ldap.aws.LDAPSyncProvider.getGroups(LDAPSyncProvider.java:639)
at com.plumtree.remote.auth.NativeSyncProvider.GetGroups(NativeSyncProvider.java:33)
at com.plumtree.remote.auth.xp.XPSyncProvider.GetGroups(XPSyncProvider.java:139)
at com.plumtree.remote.auth.soap.SyncProviderSoapBindingImpl.GetGroups(SyncProviderSoapBindingImpl.java:121)
at com.plumtree.remote.auth.soap.SyncProviderSoapBindingSkeleton.GetGroups(SyncProviderSoapBindingSkeleton.java:102)
at sun.reflect.GeneratedMethodAccessor48.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.apache.axis.providers.java.RPCProvider.invokeMethod(RPCProvider.java:402)
at org.apache.axis.providers.java.RPCProvider.processMessage(RPCProvider.java:309)
at org.apache.axis.providers.java.JavaProvider.invoke(JavaProvider.java:333)
at org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:71)
at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:150)
at org.apache.axis.SimpleChain.invoke(SimpleChain.java:120)
at org.apache.axis.handlers.soap.SOAPService.invoke(SOAPService.java:481)
at org.apache.axis.server.AxisServer.invoke(AxisServer.java:323)
at org.apache.axis.transport.http.AxisServlet.doPost(AxisServlet.java:854)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:709)
at org.apache.axis.transport.http.AxisServletBase.service(AxisServletBase.java:339)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929)
at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705)
at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683)
at java.lang.Thread.run(Unknown Source)'
at com.plumtree.openfoundation.util.XPException.GetInstance(XPException.java:371)
at com.plumtree.server.impl.users.providers.AWSProvider.GetGroups(AWSProvider.java:554)
at com.plumtree.automationserver.agents.PTAuthSourceAgent.ProcessGroups(PTAuthSourceAgent.java:871)
at com.plumtree.automationserver.agents.PTAuthSourceAgent.PerformOperation(PTAuthSourceAgent.java:268)
at com.plumtree.automationserver.shell.PTJobShell.perform(PTJobShell.java:612)
at com.plumtree.automationserver.shell.PTJobShell.runJob(PTJobShell.java:200)
at com.plumtree.automationserver.shell.PTJobShell.run(PTJobShell.java:90)

Cause

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