My Oracle Support Banner

Scan for ISIS Error Scanning: "4718: Abnormal light dose" (Doc ID 1313645.1)

Last updated on OCTOBER 07, 2019

Applies to:

Oracle WebCenter Capture 10g - Version 10.1.3.3.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to scan a batch in Oracle Document Capture Scan for ISIS, the following error messages are returned:

Error: 4718
The following error was encountered while scanning a batch.
4718: Abnormal light dose.

and

Fujitsu fi-Scanner Error Recovery Guide
Detect Hardware Error.
fi-6770dj [048006, 75]
Optical error (ADF Back)

Changes

The scan profile was exported from another machine using the Import Export Utility and imported on this machine.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.