Troubleshooting GoldenGate Extract When Reading Redo Logs on ASM, ERROR OGG-00446 Getting Attributes for ASM file, ORA-15173: entry '<directory name>' Does Not Exist in Directory (Doc ID 1315404.1)

Purpose

When redo/archived logs are on ASM, Oracle GoldenGate (OGG) extract may read them in two ways:
1. in 10.2.0.5 or up in Oracle 10g, or 11.2.0.2 in Oracle 11g, OGG version 11.1 and up extract may read the redo/archived logs from rdbms instance directly using the parameter "TRANLOGOPTIONS DBLOGREADER"

2. for other version combinations, the extract must login to the ASM instance to read the redo/archived logs on ASM.

This note describes for the setup 2., how to troubleshoot the error ORA-15173
i.e..,
2011-04-18 00:49:11 ERROR OGG-00446 Getting attributes for ASM file +REDO/<directory name>/onlinelog/<group name>, SQL <BEGIN dbms_diskgroup.getfileattr(
'REDO/<directory name>/onlinelog/<group name>', :filetype, :filesize, :lblksize); END;>: (15056) ORA-15056: additional error message
ORA-15173: entry '<directory name>' does not exist in directory '/'

Troubleshooting Steps

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