Errors Reconnecting to Capture Database

(Doc ID 1315672.1)

Last updated on OCTOBER 02, 2017

Applies to:

Oracle WebCenter Capture 10g - Version 10.1.3.5.1 and later
Information in this document applies to any platform.

Symptoms

After adding more Commit Server machines (went from 2 to 4 machines) connecting to the same WebCenter Capture (formerly Oracle Document Capture) database the following error is encountered (on machines running the eCapture.dll Version 10.1351.0.8).  Older servers running with eCapture.dll version 10.1351.0.1 do not have this problem.  The following errors are encountered in the Commit Server logs:


04/08/11 10:18:17 4005 SERVER111 Failed to refresh batches in file cabinet EKD_Scan2Postbak. Error Number: -2147201486, Error: The following error occurred while attempting to load batches from the database.
Error Number: 91
Error Description: Object variable or With block variable not set
04/08/11 10:18:18 4005 SERVER111 Failed to refresh EDO file cabinets. Error Number: -2147201443, Error: The following error occurred loading file cabinets.
Error Number:20036
Error Description: The following error occurred connecting to the database:
Error Number: 16389
Error Description: ORA-12520: TNS:listener could not find available handler for requested type of server
04/08/11 10:18:18 4012 SERVER111 Reconnect EDO.
04/08/11 10:18:18 4013 SERVER111 Login failed.
Error number:20036
Error Description: [The following error occurred connecting to the database:
Error Number: 20036
Error Description: The following error occurred connecting to the database:
Error Number: 16389
Error Description: ORA-12520: TNS:listener could not find available handler for requested type of server]
04/08/11 10:18:19 4005 SERVER111 Failed to refresh EDO file cabinets. Error Number: 91, Error: Object variable or With block variable not set
04/08/11 10:18:19 4012 SERVER111 Reconnect EDO.
04/08/11 10:18:19 4013 SERVER111 Login failed.
Error number:20036
Error Description: [The following error occurred connecting to the database:
Error Number: 20036
Error Description: The following error occurred connecting to the database:
Error Number: 16389
Error Description: ORA-12520: TNS:listener could not find available handler for requested type of server]
04/08/11 10:18:20 4005 SERVER111 Failed to refresh EDO file cabinets. Error Number: 91, Error: Object variable or With block variable not set
04/08/11 10:18:20 4012 SERVER111 Reconnect EDO.
04/08/11 10:18:55 4005 SERVER111 Failed to refresh EDO file cabinets. Error Number: -2147201443, Error: The following error occurred loading file cabinets.
Error Number:20036
Error Description: The following error occurred connecting to the database:
Error Number: 16389
Error Description: ORA-12520: TNS:listener could not find available handler for requested type of server
04/08/11 10:18:55 4012 SERVER111 Reconnect EDO.
04/08/11 10:18:55 4013 SERVER111 Login failed.
Error number:20036
Error Description: [The following error occurred connecting to the database:
Error Number: 20036
Error Description: The following error occurred connecting to the database:
Error Number: 16389
Error Description: ORA-12520: TNS:listener could not find available handler for requested type of server]
04/08/11 10:18:56 4005 SERVER111 Failed to refresh EDO file cabinets. Error Number: 91, Error: Object variable or With block variable not set
04/08/11 10:18:56 4012 SERVER111 Reconnect EDO.

 

Changed product name from UCM to WebCenter Capture. Refer to Product Name Changes for WebCenter and Former ECM products (<Document 1364544.1>) for more information.

Changes

Updated eCapture.dll on Commit Server machines from version 10.1351.0.1 to 10.1351.0.8 and scheduled batch jobs to fire every 1 second instead of every 1 minute.

Cause

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