Getting 500 Internal Server Error After Portal Upgrade To 11.1.1.4 or Higher (Doc ID 1316273.1)

Last updated on NOVEMBER 08, 2016

Applies to:

Portal - Version 11.1.1.4.0 and later
Oracle Solaris on SPARC (64-bit)
Checked for relevance on 21-Mar-2013

Symptoms

After Portal repository is upgraded to 11.1.1.4 or higher and Application Server upgrade to 11.1.1.4 or higher, receiving the following error while trying to access Portal. ( http://<host>/portal/pls/portal )

Error 500--Internal Server Error
From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:
10.5.1 500 Internal Server Error
The server encountered an unexpected condition which prevented it from fulfilling the request.


The logs reveal the following errors:

Error ERROR: Failed to load C shared library in RepositoryGateway! 27e93a3934a248ed:-44f9d844:12f65bce923:-8000-0000000000000ac6 0 WLS_PORTAL-diagnostic.log
Error ERROR: Repository Service creation failed. Please check previous log entries for possible cause. 27e93a3934a248ed:-44f9d844:12f65bce923:-8000-0000000000000ac6 0

 

Note:
All the software and java versions used are 64 bit.

 

Cause

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