Comment Counter Value on Documents and Blog Does Not Increment and Displays Zero (Doc ID 1318548.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle WebCenter - Version: 11.1.1.4.0 to 11.1.1.4.0 - Release: 11g to 11g
Information in this document applies to any platform.

Symptoms

Upon creating a comment  against a blog or a document, the comment count is updated and the comments are posted. But the count still displays 0 in various pages like:
 - comment count icon of the blog post.
 - the document in document viewer for file where comment was added.
 - the Activity Stream.

The count always displays zero no matter how many comments are entered.


Cause

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