Comment Counter Value on Documents and Blog Does Not Increment and Displays Zero
(Doc ID 1318548.1)
Last updated on JULY 07, 2020
Applies to:
Oracle WebCenter Portal - Version 11.1.1.4.0 to 11.1.1.4.0 [Release 11g]Information in this document applies to any platform.
Symptoms
Upon creating a comment against a blog or a document, the comment count is updated and the comments are posted. But the count still displays 0 in various pages like:
- comment count icon of the blog post.
- the document in document viewer for file where comment was added.
- the Activity Stream.
The count always displays zero no matter how many comments are entered.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |