WebCenter Capture Commit Server Service Stops For No Apparent Reason (Doc ID 1318609.1)

Last updated on MAY 02, 2017

Applies to:

Oracle WebCenter Capture 10g - Version 10.1.3.4.0 and later
Information in this document applies to any platform.

Symptoms

The Capture Commit Server service (Version 10.1340) will stop unexpectedly periodically.  During this stop time, the System Event logs an informational message:

The Oracle Document Capture Commit Service service entered the stopped state.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

From the Application log:

The description for Event ID ( 4096 ) in Source ( VsJITDebugger ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: An unhandled win32 exception occurred in CommitServer.exe [1640]. Just-In-Time debugging this exception failed with the following error: Debugger could not be started because no user is logged on.

Check the documentation index for 'Just-in-time debugging, errors' for more information.

Cause

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