My Oracle Support Banner

WebCenter Capture Commit Server Service Stops For No Apparent Reason (Doc ID 1318609.1)

Last updated on OCTOBER 07, 2019

Applies to:

Oracle WebCenter Capture 10g - Version and later
Information in this document applies to any platform.


The Capture Commit Server service (Version 10.1340) will stop unexpectedly periodically.  During this stop time, the System Event logs an informational message:

The Oracle Document Capture Commit Service service entered the stopped state.

For more information, see Help and Support Center at

From the Application log:

The description for Event ID ( 4096 ) in Source ( VsJITDebugger ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: An unhandled win32 exception occurred in CommitServer.exe [1640]. Just-In-Time debugging this exception failed with the following error: Debugger could not be started because no user is logged on.

Check the documentation index for 'Just-in-time debugging, errors' for more information.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.