WebCenter Capture Commit Server Service Stops For No Apparent Reason (Doc ID 1318609.1)

Last updated on NOVEMBER 29, 2023

Applies to:

Symptoms

The Capture Commit Server service (Version 10.1340) will stop unexpectedly periodically.  During this stop time, the System Event logs an informational message:

The Oracle Document Capture Commit Service service entered the stopped state.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

From the Application log:

The description for Event ID ( 4096 ) in Source ( VsJITDebugger ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: An unhandled win32 exception occurred in CommitServer.exe [1640]. Just-In-Time debugging this exception failed with the following error: Debugger could not be started because no user is logged on.

Check the documentation index for 'Just-in-time debugging, errors' for more information.

Cause

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