Mapping Local Folder Fails if Local Directory Already Exists

(Doc ID 1319841.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle WebCenter Content - Version to [Release 11g]
Information in this document applies to any platform.


When attempting to map a contribution folder structure to a local file system,
the following error occurs.

Content Server Request Failed
Unable to create directory on the UCM server's file system. Verify the UCM server's process owner has correct file system permissions.

The stack trace shows the following
queue: 'weblogic.kernel.Default (self-tuning)'] [userId: weblogic]
[ecid: 11d1def534ea1be0:-35800458:12fbc7ee66b:-8000-00000000000000b8,0]
[APP: Oracle Universal Content Management - Content Server] general
intradoc.common.ServiceException: !csFoldersLocalDirectoryCreateFailed,
       at intradoc.server.ServiceRequestImplementor.buildServiceException(
       at intradoc.server.Service.buildServiceException(

The issue can be reproduced at will with the following steps:
1) Start the managed node
2) Log into Managed UCM instance
3) Go to Administration -> Folder Configuration ->Local Folders -> Add


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