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SSO 10g Install with HA OIDs Error: Query Returned: 2 Cannot establish connection ,ldapbind failed with "NZ Error - 28862" (Doc ID 1321446.1)

Last updated on OCTOBER 05, 2019

Applies to:

Oracle Application Server Single Sign-On - Version 10.1.2 to [Release 10gR2 to 10gR3]
Information in this document applies to any platform.


In HA(High Availability) environment setup with two nodes for OID and two nodes for SSO and Load balancer between them.

1. When trying to install SSO and while LDAP is querying, it fails with below error :


*** Specify LDAP Virtual Host and Ports Page***
Calling Query LDAPGlobalQueries1. RunLDAPQuery

queryNumber = 0

argsArr =<VIRTUAL_HOSTNAME>,<SSL_PORT>,,,oracle.ias.repqueries.InstallSSLSocketFactoryImpl,
Query Returned: 2,Cannot establish connection with the following input: host:<VIRTUAL_HOSTNAME> port:<SSL_PORT> bindDN: bindPwd: ***** SSL Socket Factory:oracle.ias.repqueries.InstallSSLSocketFactoryImpl,
Error:*** Alert: Error validating the SSL port settings from this Oracle Internet Directory. Verify that this Oracle Internet Directory, its database and listener are running, that it is configured to support SSL and non-SSL connections, and that you have entered the correct hostname and SSL port number. ***
User Selected: Yes/OK

Warning:*** Alert: Do you really want to exit? ***
User Selected: Yes/OK

User Exit

2. With a Load balancer address and SSL port, ldapbind fails with below error and with OID physical hostname ldapbind works fine with both SSL and non-SSL ports

 ldapbind -h <VIRTUAL_HOSTNAME> -p <SSL_PORT> -U 1
SSL Failure : NZ Error - 28862




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